Managing client and on-site contractor relationships is the most important aspect of any drycleaning business sale. However, not all clients are made equal. Not all jobs are made equal! AND not all contractors are made equal!
Even when you've been in the business this long, just when you think you've seen it all, there's always something that will be just around the corner hoping to keep the opening date from an on-time delivery.
The key is to stay one step ahead, that is, anticipation!
Understanding each step of the build-out process and troubleshooting point by point benchmarks with contractors, the landlord as well as the client - well, it goes a long way to keeping everyone happy.
Sunday, March 16, 2008
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